Frequently Asked Questions
Everything you need to know about your next tech upgrade
What kind of warranty comes with my electronics?
All products purchased from Canvas Store come with a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
How long does shipping take for high-value items?
We offer insured express shipping on all orders. Standard delivery typically takes 3-5 business days, while expedited options are available at checkout for 24-48 hour delivery.
What is your return policy for opened gadgets?
We accept returns within 30 days of purchase. Please note that opened electronics must be returned in their original packaging with all accessories included to be eligible for a full refund.
Are the products on Canvas Store brand new or refurbished?
We primarily sell brand-new, factory-sealed electronics. If an item is certified refurbished, it will be clearly labeled on the product page and undergo a rigorous 50-point quality inspection.
Do you offer technical support if I have trouble setting up my device?
Yes! Our dedicated tech support team is available via live chat and email from 9 AM to 6 PM EST to assist you with configuration and troubleshooting.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and secure financing options like Klarna and Affirm for flexible monthly installments.